I have two endpoints which have installed InterceptX Endpoint.
Both are showing last activity was two weeks ago.
Encrpytion suspended on them but when I check each one it is enabled.
All definitely online - running latest version.
Can I re-initialise these without running the installer again ?
Any help appreciated.
Agreeing with Sophos User930, I would check what the Endpoint Self Help tool states in the Management Communication section, and search the log files in "C:\ProgramData\Sophos\Management Communications System\Endpoint\logs\" for "error".
I'd also check to make sure there's no potential traffic blocking via a firewall etc., verifying the sophos domains are allowed through your network: docs.sophos.com/.../DomainsPorts.html
