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Endpoints not updating in Sophos central

I have two endpoints which have installed InterceptX Endpoint. 

Both are showing last activity was two weeks ago.

Encrpytion suspended on them but when I check each one it is enabled.

All definitely online - running latest version.

Can I re-initialise these without running the installer again ?

Any help appreciated. 



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Parents
  • What is going on in the MCSClient log file, that is the log of the component that "talks" to Sophos Central?

    C:\ProgramData\Sophos\Management Communications System\Endpoint\logs\

    Also, what does Endpoint Self Help have to say about the overall state?

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  • What is going on in the MCSClient log file, that is the log of the component that "talks" to Sophos Central?

    C:\ProgramData\Sophos\Management Communications System\Endpoint\logs\

    Also, what does Endpoint Self Help have to say about the overall state?

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