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Big Sur system updates slow down with Sophos Endpoint

Hey guys,

Sophos Endpoint slows down the system update tremendously, can you observe the same? Do you have a solution for this?
Big Sur 11.3 or 11.3.1 to 11.4 / Sophos Endpoint 10.0.4 or 10.1.0 / same results. Deleting Sophos speeds up the system update.

Thanks in advance,
Michael

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0 Yashraj S over 3 years ago

Hi mickl089,

Thanks for reaching out to us on Sophos Community! Which Mac device are you using? It'd be great if you can provide more details regarding the system updates slowing down.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 mickl089 over 3 years ago in reply to Yashraj S

We only have MacBooks Pro here, 13 or 16, from 2018 to 2020 - same issues on many devices. But this only happens since Big Sur, same problems from 11.31 to 11.4 upgrade or 11.2.3 to 11.4...
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0 mickl089 over 3 years ago in reply to Yashraj S

We only have MacBooks Pro here, 13 or 16, from 2018 to 2020 - same issues on many devices. But this only happens since Big Sur, same problems from 11.31 to 11.4 upgrade or 11.2.3 to 11.4...
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0 Vigneswara Rao over 3 years ago in reply to mickl089

Do we have a solution for this? my company just onboarded to Sophos solutions and we are plagued with this issues. Need help urgently.
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