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[Advisory ]Sophos Central: Unable to view Central or Enterprise login page using Internet Explorer (whitescreen)

Hello  Community,

Overview

Since October 31st customers have not been able to load central.sophos.com using the Internet Explorer browser. A white screen will be shown instead of the expected login page. Please use an alternate browser to access this page in the interim of this being resolved. (eg. Edge/Chrome/FireFox/Safari)
 

Applies to the following Sophos product(s) and version(s)
All Sophos Central Dashboard login pages.
 

Impact

Customers will not be able to access Sophos Central portals using Internet Explorer. 
 

Current status

Nov. 9th - Sophos Engineering are investigating this issue.
 

What to do

Please use a different supported web browser to login to central.sophos.com - Edge, Chrome, Firefox or Safari

 

Workaround

Please use a different supported web browser to login to central.sophos.com - Edge, Chrome, Firefox or Safari
 

Next update

This article will be updated when additional information becomes available



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