Hi,I have an issue with our sophos endpoint, in our windows 2012 r2 server everything is green except the Server tab which says Status Error Last successful update: Never.Already tried manually restarting sophos update cache in services but still the error still persist. The said server is the local update cache and message relay of all endpoint pc in our offices. Here's the screenshot."Thanks
Hi all, an update on this. I have fixed this issue by just running the Sophosdiag.exe with administrator rights, located in C:\Program Files\Sophos\Endpoint Self Help. Just right click the Sophosdiag.exe…
Im currently having this exact problem, strange thing is that Sophos Central reports that all my endpoints are using the Relay and Cache the way it is supposed to, i havent go deeper to check network traffic to confirm it tho. But will do now, i'll check the log then Network traffic.
We have exatly the same Problem.
Coincidentally we have disable the Tamper Protection, because we could'nt open the Path "C:\ProgramData\Sophos\UpdateCache" to inspect the Logs.
After accepting the access authorization, the State of the Service changed to green and the last successful Update show the correct values.
We have the same problem with Sophos update cache .
Hi Janine,What do you mean by accepting access authorization?
Hi all, an update on this. I have fixed this issue by just running the Sophosdiag.exe with administrator rights, located in C:\Program Files\Sophos\Endpoint Self Help. Just right click the Sophosdiag.exe click properties, under compatability tab click Run this program as an administrator.