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Sophos update cache issue

Jayson Philbert Ted Manaol

Hi,

I have an issue with our sophos endpoint, in our windows 2012 r2 server everything is green except the Server tab which says Status Error Last successful update: Never.

Already tried manually restarting sophos update cache in services but still the error still persist. The said server is the local update cache and message relay of all endpoint pc in our offices. Here's the screenshot.

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Thanks



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  • 0

    Hi all!

    We have exatly the same Problem.

    Coincidentally we have disable the Tamper Protection, because we could'nt open the Path "C:\ProgramData\Sophos\UpdateCache" to inspect the Logs.

    After accepting the access authorization, the State of the Service changed to green and the last successful Update show the correct values.

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  • 0

    Hi all!

    We have exatly the same Problem.

    Coincidentally we have disable the Tamper Protection, because we could'nt open the Path "C:\ProgramData\Sophos\UpdateCache" to inspect the Logs.

    After accepting the access authorization, the State of the Service changed to green and the last successful Update show the correct values.

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