Hi,I have an issue with our sophos endpoint, in our windows 2012 r2 server everything is green except the Server tab which says Status Error Last successful update: Never.Already tried manually restarting sophos update cache in services but still the error still persist. The said server is the local update cache and message relay of all endpoint pc in our offices. Here's the screenshot."Thanks
Hi all, an update on this. I have fixed this issue by just running the Sophosdiag.exe with administrator rights, located in C:\Program Files\Sophos\Endpoint Self Help. Just right click the Sophosdiag.exe…
Hi Jayson Philbert Ted Manaol
Could you please check under the update logs for the exact error( C:\ProgramData\Sophos\AutoUpdate\Logs)? Please check this article and see if it helps.
Hi Shweta,Where can I see my username and password license?
You can check under config.xml (C:\ProgramData\Sophos\UpdateCache\Config).