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Asp.net v4.6 installed but installer still asks for v4.5

Installing SafeGuard Enterprise v8.20.0.83 onto Windows Server 2016 Standard. The installer tells me I must have asp.net v4.5 even though v4.6 is already installed, active, etc.

Documentation says I must have v4.5. Installing v3.5 also, just to test, did not help.

Do I really have to downgrade asp.net? Or can I find asp.net v4.5 and install it correctly on this server?

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0 Jasmin over 5 years ago

Hi TimDasch

It should not be the case if you have installed ASP.NET v4.6 as it always has the features of the previous version. Safeguard should be getting installed even v4.6 is installed.

Please provide the screenshot where you received the error for v4.5.

Regards,

Jasmin
Community Support Engineer | Sophos Support
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0 TimDasch over 5 years ago in reply to Jasmin

see below
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0 Jasmin over 5 years ago in reply to TimDasch

Hi TimDasch

Could you please check in the server features that ASP.Net is enabled or not? This error generally comes up when ASP.Net is not enabled at all in the server roles despite any of the .Net framework installed on the server.

Regards,

Jasmin
Community Support Engineer | Sophos Support
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0 Jasmin over 5 years ago in reply to TimDasch

Hi TimDasch

Could you please check in the server features that ASP.Net is enabled or not? This error generally comes up when ASP.Net is not enabled at all in the server roles despite any of the .Net framework installed on the server.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Cancel
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