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Sophos SEA: Cluster Error removing the node from cluster

Hongbo Xia 3 months ago

Hi team,

When we remove the faulty node on the cluster or on a good node, an error occurs: Error removing the node from cluster，What is the cause of this?

【The faulty node has been taken off the shelf and is not in the cluster network】

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0 emmosophos 3 months ago

Hello there,

Thank you for contacting the Sophos Community.

Try rebooting the appliance, and see if the cluster has disappeared, if not, open a case with Support, so they can investigate in the backend.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Hongbo Xia 3 months ago in reply to emmosophos

Hi team,

The customer is currently using an ES device and cannot reboot. I have opened a case for tac to support, THX.
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