Could you please list me steps to apply license in Sophos Email Appliance EA 1100.
When you set up the appliance it should ask you to enter an Activation Code (License). However, if it already has a license and this expired and you purchased a new one (extension) then it…
When you set up the appliance it should ask you to enter an Activation Code (License). However, if it already has a license and this expired and you purchased a new one (extension) then it should automatically sync, if this isn’t happening please open a case with support to get this investigated.
Could you please let me know about the steps or the tabs we have to navigate to activate license.
There are no specific steps, as mentioned during the initial configuration it’ll ask you to enter the Activation Code, if you’re already in the main menu, it means the Activation Code was entered before, in your case I think you’re already seeing the main menu, which won't have an option for you to enter the license, you’ll need to check with Customer Care or your Account Manager.
Where did you get this appliance from?
You will get a separate email for each type of appliance purchased (e.g. web appliance and/or email appliance), providing setup instructions and required activation code(s).The activation code is applied during the setup wizard only. If you have passed through the setup wizard, there is no way to change the activation code unless you sign up for trial. There will be a red link at the upper left-hand corner where you can change from trial to a legitimate one provided that you have chosen the 30 day trial during the setup.Notes: