In CR15iNG
There is no connectivity issue but this error appear.
Any idea to fix this.
This thread was automatically locked due to age.
In CR15iNG
There is no connectivity issue but this error appear.
Any idea to fix this.
Hi Can carmack
Could you please confirm the status of PING for the WAN interface?
Please go to System >> Administration >> Appliance Access
What is the IP address of your WAN Interface?
As per the logs ICMP traffic is receiving on Port B from WAN side.
For more details on Invalid Traffic, please refer to the below article.
https://community.sophos.com/kb/en-us/131754
Note: It is only critical to worry about Invalid traffic entries if there is a problem of disconnection or inaccessibility.
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi Can carmack
For security reasons, you may disable ping for WAN and DMZ zone.
As per the logs, traffic from 212.156.63.157 coming from the WAN zone and Cyberoam denied the packets as per the configuration.
You may take access of SSH console of the Cyberoam and login to console access and execute the command to see the request from the IP.
tcpdump 'host 212.156.63.157, if there are many request, you can notify your ISP to block the traffic from this specific IP in your WAN link
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi Can carmack
For security reasons, you may disable ping for WAN and DMZ zone.
As per the logs, traffic from 212.156.63.157 coming from the WAN zone and Cyberoam denied the packets as per the configuration.
You may take access of SSH console of the Cyberoam and login to console access and execute the command to see the request from the IP.
tcpdump 'host 212.156.63.157, if there are many request, you can notify your ISP to block the traffic from this specific IP in your WAN link
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi Can carmack
Are you familiar with the IP 212.156.63.157?
Is it your WAN IP?
Is the IP .157 or .158 configured as your gateway and added in Failover condition under WAN Link manager?
You can create WAN to LAN firewall rules and create a WAN IP host-based firewall rule to deny the traffic.
Sophos XG is blocking the request. So you have to identify the traffic is legitimate or not and apply the filter as needed.
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi Can carmack
The ICMP traffic generated for .157 from .158 is correct and you do not have to worry about anything.
As per the failover rules configured for WAN interface, The IP will keep pinging the gateway IP configured to verify the gateway status (Up and Down), If the configured IP will not be reachable for a configured time, It will declare the gateway as down, you can modify failover rules to some other IP as per your requirement such as 8.8.8.8.
The given article has Failover details, please check - https://community.sophos.com/kb/en-us/130649#GF
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi,
2 Wan connected to device. 2 of them is in ACTIVE mode,
There is no failover configuration applied.
Just this one define some settings for failover. maybe its related to the problem
Gateway Failover Timeout | seconds (1-65535) |
Making 60 to 0 fix it?
Hi Can carmack
As both the gateway configured as active, Gateway failover timeout value change does not require.
As I have explained the mechanism in the previous post, The status of the gateway Green (Up) Red (Down) to determine it, it will use ping or whatever condition is configured.
I assure you that it is a legitimate behavior and you do not require to take any action upon it.
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi Can carmack
As I have shared the details in the previous post, it will work as expected but you may contact technical support to verify it further.
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi Can carmack
Please visit - https://www.cyberoam.com/contactsupport.html
Please provide them with this community thread so they have certain information about the query.
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link