Hello all... i m new in cyberoam(SOPHOS), so i have a short simple question
i want to know how to configure my cyberoam -firewall rule in my company...
there are many hosts that are using cyberoam client for using internet and so...now the problem is that autocad(autodesk) services for licensing are not bypasing the firewall.
i have done sth but still not working...
pls any help ? thk u
Hi Aleksandar Spasevski If you have Autodesk/AutoCAD licensing URLs, you can create FQDN based firewall rule and can allow all the URLs- https://community.sophos.com/kb/en-us/131258https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/What-URLs-protocols-should-be-accessible-for-Desktop-Subscription-to-work.html
Hope this helps!
KeyurCommunity Support Engineer | Sophos Support Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts | If a post solves your question use the 'This helped me' link
Hi Keyur ,
first many thanks for your attention on my question,
I made a and rule but my problem with accessing autodesk licensing service is still there
i m getting this msg
and when trying with bypassing Cyberoam i have no problem ...exmpl -
? ? ?
tnx in advance
Hi Aleksandar Spasevski Thank you for the screenshot and details.Could you please create a test firewall rule for a specific user system?Please create a source IP based firewall rule and place the rule on top in LAN to WAN zoneDo not apply any policy or scanning and apply MASQ and try to route the traffic through a specific gateway and check the status of AutodeskIf it's working, please apply policies or scanning one by one on this test firewall rule and see after which policy, it's stopped working.You may also contact technical support to investigate the issue further - https://www.cyberoam.com/contactsupport.html
Thanks a lot bro, i tried couple things as you suggest and that solve my problem.
Hi Aleksandar Spasevski Thank you for your information and update on the reported issue, we are glad that the issue has been resolved.