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Allow ports in cyberoam to access Tp-Link Ap remotely

Recently i received new Tp-link AP to configure for students at my faculty, where i work.

My problem is that the PharOS AP control software requires ports 20002 and 22 to be open so that the software can connect to AP devices.

I managed to define some services (TCP-1:65535/20002 and TCP-1:65535/22), and made a firewall rule to allow said services from one subnet to another subnet.

But i still cant find de devices. What should i do?

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0 Keyur over 5 years ago

Hi Nishant Vyas

Thank you for reaching out to us.

Can you please share connectivity details AP and Cyberoam.

If both are connected in a different zone, you can create a rule for those zones (i.e. Zone 1 to Zone 2 and Zone 2 to Zone 1) and allow all the service to verify, please verify by applying NAT in both the firewall rules.

Regards,

Keyur
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0 Nishant Vyas over 5 years ago in reply to Keyur

Sorry I don't understand by connectivity details.
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0 Keyur over 5 years ago in reply to Nishant Vyas

Hi Nishant Vyas

How AP is connected with the Cyberoam? Is it behind the LAN zone or DMZ zone or custom zone?

Is AP configured in bridge mode or gateway mode?

Regards,

Keyur
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0 Keyur over 5 years ago in reply to Nishant Vyas

Hi Nishant Vyas

How AP is connected with the Cyberoam? Is it behind the LAN zone or DMZ zone or custom zone?

Is AP configured in bridge mode or gateway mode?

Regards,

Keyur
Community Support Engineer | Sophos Support
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0 Nishant Vyas over 5 years ago in reply to Keyur

Oh ok the pc is in lan zone and the ap is in a custom lan zone i think. sorry i didn't configure it, it was my superior.

the ap are in ap mode. with the default static ip it comes with. and is is using dhcp.
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0 Keyur over 5 years ago in reply to Nishant Vyas

Hi Nishant Vyas

Thank you for the information, as suggested earlier, you required to configure LAN to Custom Zone and Custom Zone LAN firewall rules, Allow all the service and IP address and apply NAT in the firewall rule and verify if PC is able to access the AP. Please also configure the AP as well before putting it the production and perform the given steps.

Regards,

Keyur
Community Support Engineer | Sophos Support
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