Unplanned Outage: Due to a technical glitch, customers might see higher wait times on Sophos Call Lines. We request for your kind cooperation. Please prefer logging a case via Sophos Support Portal, unless the situation is critical for you.

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[Sophos Notification] Cyberoam UTM: Webcat Signature Version is "Not Available"

Hi Everyone,

Cyberoam UTM: Webcat Signature Version is sometimes showing "Not Available" for some customers in some countries. To determine if you are affected, please check your dashboard.


Sophos is actively investigating to resolve this issue, apologies for any inconvenience caused.

Please follow this KBA for the latest information as it becomes available.

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