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Challenge with my Cyberoam appliance

Hello All

I currently use Cyberoam NG Firewall CR 100iNG in my network which has been working perfectly okay before now. But of recent I have been experiencing a time out on my primary WAN port and once this happens, the WAN fail over rule does not take place hence shorting down my whole network until I power cycle the cyberoam appliance.

Please has anyone experienced this or has a way out. It will greatly appreciated

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0 Aditya Patel over 6 years ago

Hi Chidiebere,

Could you share the failover rules configured for your load Balancing . Also , could you set the condition Ping to 8.8.8.8 from default <WANGWIP> and check again.

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Aditya Patel over 6 years ago

Hi Chidiebere,

Could you share the failover rules configured for your load Balancing . Also , could you set the condition Ping to 8.8.8.8 from default <WANGWIP> and check again.

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

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