The ability to mark a comment as the answer to the OP's question/issue is an improvement over the current UTM User BB. That this capability is limited to the member that started the thread is as it should be.
Are there other ways for folks to "vote" for a thread/comment other than a "like?"
Cheers - Bob
BAlfson said:The ability to mark a comment as the answer to the OP's question/issue is an improvement over the current UTM User BB. That this capability is limited to the member that started the thread is as it should be.
The OP and users with the 'Moderator' role can mark/accept solutions - handy as often users (from at least the non-UTM forums) wander off after reading the reply (maybe via email) and don't mark the solution as accepted.
BAlfson said:Are there other ways for folks to "vote" for a thread/comment other than a "like?"
Like is the common method. Coming in the next version is a 'me too' or google-style '+1'...
...that can show up in the thread list to 'weight' the issue or discussion...
...and also drives a 'FAQ' list that can appear in the group so top questions are shown clearer than a lot of 'I second that' posts from users that only show up as replies a human needs to read to check they are just plus oneing the thread.
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Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
BAlfson said:The ability to mark a comment as the answer to the OP's question/issue is an improvement over the current UTM User BB. That this capability is limited to the member that started the thread is as it should be.
The OP and users with the 'Moderator' role can mark/accept solutions - handy as often users (from at least the non-UTM forums) wander off after reading the reply (maybe via email) and don't mark the solution as accepted.
BAlfson said:Are there other ways for folks to "vote" for a thread/comment other than a "like?"
Like is the common method. Coming in the next version is a 'me too' or google-style '+1'...
...that can show up in the thread list to 'weight' the issue or discussion...
...and also drives a 'FAQ' list that can appear in the group so top questions are shown clearer than a lot of 'I second that' posts from users that only show up as replies a human needs to read to check they are just plus oneing the thread.
- - - - - - - - - - - -
Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
