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I just got kicked into "The following questions were similar" - the title I'd entered was deleted.

I'm not sure how I selected a past question while I was trying to go from having entered the title to entering my suggestion.  Even if I'd done that on purpose, the title I'd typed in should have been remembered.

Cheers - Bob



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  • #&@^! - This just happened again!

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • OK, here's the reason this happened. After I'd entered the title each time, the list of similar questions popped up and obscured the text entry box that I thought I was clicking into. In fact, the list covered the page. Not cool.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • As per my other, recent, post I'm requesting styling changes.  Something like the below should help with the real time search.

    I think the real time search will really help new users so they don't need to post a duplicate question when the answer is waiting a click away, we just need to get the styling correct.

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    Communities Moderator, SOPHOS
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  • There's no way for me to accept your comment as a good answer. I gave it a like, but that seems inadequate.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Agreed. Nonetheless, there must be a way to remember entered text.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Most of the forums on the community are set to be question and answer only however this forum (Comments and feedback) is freed up to allow the OP to select if they have a question or want to start a discussion - it's reasonable to assume many of the threads on this particular forum aren't in need of a singular answer post. If the OP selects a discussion then the 'Mark Solution' option doesn't appear.

    I've tested the behavior of the real time search and if I enter 'Mac' as the subject and select one of the suggestions and then click back in the browser, 'Mac' is still entered and I can pick up where I was.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • Unless this preview function can be accelerated dramatically, it just gets in the way and slows the user down. Aren't similar things at the top of the list anyway? In any case, it's still blocking access to the search results. Why not do like Google and show results as the user types?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Update: Today, we have improved the appearance of the drop down search when posting a question - it's smaller on the screen to make what it is more obvious and there is also a 'Close' option.

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    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.