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Help, I can't get out! ;-)

BAlfson

Seriously!  Once I've signed in, I can't get back to the full Sophos site - I'm automatically redirected to community.sophos.com.

ALSO: I selected  Discussion', yet was distracted by prompts asking me if other items matched my question.

Cheers - Bob



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  • BAlfson said:
    I selected  Discussion', yet was distracted by prompts asking me if other items matched my question.

    I've requested styling changes to the drop down so it doesn't hide the main editor to the point that you don't know it's there.

    BAlfson said:
    Once I've signed in, I can't get back to the full Sophos site - I'm automatically redirected to community.sophos.com.

    Can you take me through where you were, what your journey was and I'll look into this.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply

  • BAlfson said:
    I selected  Discussion', yet was distracted by prompts asking me if other items matched my question.

    I've requested styling changes to the drop down so it doesn't hide the main editor to the point that you don't know it's there.

    BAlfson said:
    Once I've signed in, I can't get back to the full Sophos site - I'm automatically redirected to community.sophos.com.

    Can you take me through where you were, what your journey was and I'll look into this.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Children
  • in reply to ruckus
    Login to the community. In another window, attempt to login to the full Sophos site and you're redirected to the community. Logout of the community. Restart IE. Attempt to login to the full Sophos site and you're redirected to the community.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • in reply to BAlfson

    I just tested again.  If I login to MySophos, I get the KnowledgeBase BETA when I try to go to the regular KB.  When I'm not logged in to MySophos, I get the clear, easy-to-read version of the KB.  I think this has changed since yesterday.

    Cheers - Bob

    PS I'm still having to de-select 'Notify me when someone replies to this post' every time I post.

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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