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Firewall stops printer working wirelessly

Hi Just bought a Canon wireless printer and after a lot of work with their support team have been advised that the Sophos firewall is preventing the printer from working wirelessly. Before I chuck the printer out the window can anyone offer some simple advice as to how i 'adjust' the firewall?

Erica

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0 rfcat_vk over 9 years ago

I assume you are talking about the firewall in the PC? How is the AP setup, can you see it from your PC? Are you using the WIFI of the PC/laptop to talk to the AP? Have you disabled user isolation in the AP?

Ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

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0 rfcat_vk over 9 years ago

I assume you are talking about the firewall in the PC? How is the AP setup, can you see it from your PC? Are you using the WIFI of the PC/laptop to talk to the AP? Have you disabled user isolation in the AP?

Ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

If a post solves your question please use the 'Verify Answer' button.
Cancel
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