This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Firewall stops printer working wirelessly

Hi Just bought a Canon wireless printer and after a lot of work with their support team have been advised that the Sophos firewall is preventing the printer from working wirelessly.  Before I chuck the printer out the window can anyone offer some simple advice as to how i 'adjust' the firewall? 

Erica



This thread was automatically locked due to age.
Parents
  • It helps to allow the BJNP (Bubble Jet Network Printer) protocol, to both the network and the broadcast address. Look into the Firewall log which of udp/tcp 5611 to 5614 to use. Mine worked at 5612.

    “First things first, but not necessarily in that order” – Doctor Who

Reply
  • It helps to allow the BJNP (Bubble Jet Network Printer) protocol, to both the network and the broadcast address. Look into the Firewall log which of udp/tcp 5611 to 5614 to use. Mine worked at 5612.

    “First things first, but not necessarily in that order” – Doctor Who

Children
No Data