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iView activation appears to be broken

Hi all,

I have deployed iView 2 from virtual template to VMWare appliance. Received serialnumber from email (would be nice if this was shown on the website after registering for product by the way Sophos), configured IP settings on appliance, logged in to web admin panel, confirmed basic setup, entered provided serialnumber, login with existing MySophos credentials, complete the stupid captcha and hit activate, an "Almost there" screen shows for a second and then disappears leaving a blank Sophos Device Management screen.

The page that is faulting is secure2.sophos.com/.../productregistration.aspx

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MCH over 7 years ago

Activation via XG produces the same results. Either https://secure2.sophos.com/en-us/utility-items/productregistration.aspx is broken or there is a problem between my network and that server.
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sachingurung over 7 years ago

Hi MCH,

I will try to deploy one in my VMWare. Meanwhile, any help from the iView 2 getting started guide?

Cheers-

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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