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I wasn't given a tamper protection password for my trial version of Sophos

I wasn't given a tamper protection password for my trial version of Sophos and now I when I try to disable Sophos it asks for my "tamper protection password".

Any ideas what I can do?

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0 QC over 7 years ago

Hello Brendan O'Brien,

which trial version was this? Home, Central, or?

Christian
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0 Brendan O'Brien over 7 years ago in reply to QC

Hi Christian, my trial version was with Sophos Central.
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0 QC over 7 years ago in reply to Brendan O'Brien

Hello ,

the device should have registered in the Central Dashboard - there you should be able to manage Tamper Protection.

Christian
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0 Brendan O'Brien over 7 years ago in reply to QC

I've adjusted the settings on tamper protection to off, however it still asks for a tamper protection password when I try to uninstall.
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0 QC over 7 years ago in reply to Brendan O'Brien

Hello Brendan O'Brien,

the device should apply the policy more or less immediately unless there's some issue.
There's a last-resort method when the endpoint doesn't receive the policy.

Christian
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