Sophos Data Recorder Software - high CPU usage and battery drain

Hello john wills,

can't say why it uses that much resources, what it does is briefly described in SESC: Components and services.
As the laptop is admin locked - is this your personal laptop? The screenshot suggests that it is centrally managed and whoever that is should be your primary contact.

Christian

It is not my personal laptop but a work laptop, that's why it is admin locked.

This is your software so you should really do something. Sophos ALWAYS have high CPU issues in any Sophos softwares. This is annoying and it have been doing it for infinite.

Hello john wills,

it's not my software (I'm not Sophos). It's a work laptop as you say, as far as this device (hard- and software) is concerned the contractual relationship is between your employer and the respective vendors. Isn't the employer usually the contact when the provided equipment isn't adequate?

Although there are apparently several similar cases it might not be possible to reproduce and eventually solve the issue without some investigation on the affected systems. This in turn likely requires admin rights.

Christian

Do not lie. You work at Sophos so STOP telling me that.

Right now i'm using a different computer called Dell Optiplex 7010. Sophos Data Recorder Software is using high CPU usage and it is happen on all teacher's computers.

I'm gonna contact my municipality about this issue. If they can't do anything, I'll ask the to switch to another anti-virus and I'll blame Sophos.

I already got tired of Sophos

You work at Sophos

droll ... didn't know that, I'll go and check my payslip

You work at Sophos

droll ... didn't know that, I'll go and check my payslip