You can find the Sophos support knowledgebase at http://www.sophos.com/support. It contains thousands of articles about installing, configuring and using Sophos products and their features, how to solve problems when something goes wrong, and what to do when malware strikes. You can search the articles, or browse them by product. Many of the articles are translated, and available on the Japanese, French, German, Spanish and Italian websites.
Because there are thousands of articles, it's inevitable that we sometimes get things wrong, or that something will be out of date without us spotting it. You can help. If you see anything that needs fixing in an article, or if you would like us to write a new article, post the details as a reply to this thread. Where possible, please quote the five or six digit article ID, so that we know where the problem lies. You can find the ID at the bottom of every article.
Thanks for your help.
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