IP Blocklisted

Question

Hi, 
 
 Some of our IPs are blocklisted by you: 
 50.31.205.204-206 
 
 With the following message: 
 smtp;550 Sophos Anti Spam Engine has blocked this email because the sender IP address is blacklisted. 
 
 I am trying to delist them using the following link, but the captcha is not working: 
 www.sophos.com/.../ip-address-lookup

Erick Jan · Answer

Hi, 
 Thank you for reaching out to Sophos Community and reporting the issue. 
 I have created a ticket for the blacklisted IP. Will keep you posted once there&rsquo;s an update. 
 Also in addition. upon checking the IP

Erick Jan · Answer

Hi Ignacio Roig, 
 Upon update with our Sophos Labs, Sophos are not blocking the following IPs. 
 Kindly submit Logz.io for better analysis. 
 For reference: https://support.sophos.com/support/s/filesubmission?language=en_US