Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 3 replies
  • Subscribers 21 subscribers
  • Views 6253 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Annoying spam abuse filters in Discussions

AstaroNBack

Nearly every time I  post a URL in this discussion comments are flagged as SPAM or abuse.

Everyone and their brother are touting AI and intelligence in IT products. 

How about Sophos use some AI and fix dumb url blocking rule?

Posting a helpful URL to fellow customers isn't spam.  If a user posts crud here, provide a friendly warning.  Following offense, Perma-BAN.

Rant out - Have a nice Day!



This thread was automatically locked due to age.
Parents
  • +1

    Hello there,

    Thank you for the feedback; while we understand this can be annoying, this process gives the community an opportunity to self-regulate abusive content.

    We’re working with our vendor to find exceptions to the rule to add well-known legitimate users such as yourself, to not moderate any number of links shared in their posts.

    We apologize for the inconvenience. 

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • +1

    Hello there,

    Thank you for the feedback; while we understand this can be annoying, this process gives the community an opportunity to self-regulate abusive content.

    We’re working with our vendor to find exceptions to the rule to add well-known legitimate users such as yourself, to not moderate any number of links shared in their posts.

    We apologize for the inconvenience. 

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Children
Unfiltered HTML