Please help me to get the unlock code for RED 15 which RED ID# ##############
Thanks
Removed Serial #
[edited by: Erick Jan at 8:37 AM (GMT -7) on 16 Aug 2023]
Sophos UTM: Decommissioning of obsolete URL categorization services CFFS.Click here for important info.
Please help me to get the unlock code for RED 15 which RED ID# ##############
Thanks
Hi Shahbaz,
Thank you for reaching out to Sophos Community.
For RED Unlock code, kindly reach out to Sophos Customer Care via this link https://soph.so/SophosCustomerCare
I'll also be removing the Serial number from your post.
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
when i am trying to connect customer portal it is only showing registration form even when i am click on login
Hi Shanbaz,
You need to be registered for the Customer Portal.
Also, you can try to reach out by calling the hotline number.
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
i register many times but still when i click on login its opening for register
Hi Shahbaz,
I would recommend calling the hotline directly. You may check the following Doc for the nearest region to your place.
Upon calling, this will create a case number and the unlock code will be send to your registered email address.
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.