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Account Deletion

FormerMember
FormerMember

Please delete my Sophos Community account. Thank you



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    Hi Alberto,,

    Thank you for reaching out to Sophos Support.

    Can we inquire which Account? Community Account or Sophos ID.

    Kindly note that as your Sophos ID and Sophos Community accounts are associated, if you choose to keep your Sophos ID account, navigating/signing in on the community may re-generate your Community account. 

    If you wish to delete both the community account and your Sophos ID, you’ll also need to open a ticket with our Customer Care team. 

    Erick Jan
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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  • 0

    Hi Alberto,,

    Thank you for reaching out to Sophos Support.

    Can we inquire which Account? Community Account or Sophos ID.

    Kindly note that as your Sophos ID and Sophos Community accounts are associated, if you choose to keep your Sophos ID account, navigating/signing in on the community may re-generate your Community account. 

    If you wish to delete both the community account and your Sophos ID, you’ll also need to open a ticket with our Customer Care team. 

    Erick Jan
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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