I have a problem with the Sophos partner portal, as you can see below in the screenshot.
Login : email@example.com
Can you assist me with that?
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Thank you for contacting the Sophos Community.
Can you let me know how are you inserting the screenshot into the community? Are you using Insert > Image/Video/File > Upload > yourimage > Open > OK
Are you dragging the Picture directly into the Post?
About your issue, I can see ticket ID 05871334 has been opened for this.