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Lost my Google authenticator app

Maxime75

Hi! I broked my smartphone and then I can't access the Google authenticator app that I configured for authentication on Sophos Central; I don't have a backup of Google authenticator and nobody else have access on this Sophos Central. How can I access to Sophos Central? Is there a way to reset the MFA?
If it can help, I've admin access to a Sophos XG Firewall registered on this Sophos Central.
Thanks for support!



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    There is also an option to receive a security code by email when you select choose another MFA method. If correct you had to add a pin also to activate that option and be able to login with the security code received by email and the pin.

    Fred

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    There is also an option to receive a security code by email when you select choose another MFA method. If correct you had to add a pin also to activate that option and be able to login with the security code received by email and the pin.

    Fred

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