Hi Sophos Team,
I have logged ticket from 2 weeks & daily following up with the case. but no one responding on the case & not taking on priority.
Becasue of sophos issue, we are facing lots of issues in our business.
You can check the ticket & my follow-up email. Please escalate on high priority.
Its very very urgent.
Apologies for the poor experience you had in working with our team. I have reached out to you via PM to inquire further.
If you require immediate assistance on a support case, the best way to…
If you require immediate assistance on a support case, the best way to reach our team is to call in. You can find our regional contact numbers on the following page under "For Critical Cases". - support.sophos.com
Can you inform Sophos team? We are struggling big issue from 2 weeks & sophos team is not replying to mail..