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XGS 116 admin / admin not working after factory reset

brand new XGS 116

admin / admin is not working for the web admin portal.

COM console works fine, I've reset password, changed IP, and Factory reset, and nothing helps. 

Web Admin

tried edge and chrome and firefox, from server and also workstation win 10

tried SFLoader

web admin never works,  always says 'login failed' in red.

18.5 GA-Build264

Firmware 1

Anyone have any ideas?



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  • i think i solved my issue  is some 3rd portal which isn't useful for setup.  it looks different from the user portal, and its obviously not the setup portal 4444

    so .. yeah 3 live www servers , make sure you are on the right one.