Sophos Central: Your account preferences are currently unavailable. Please try again later.

Hello,

so my customer has the problem that he can not see the Account Preferences on his Sophos Central. But when i am connecting to his Central with my Partner Admin account, i can see the account preferences.

The customer get this report: Your account preferences are currently unavailable. Please try again later.

Do you know why my customer can't see their Account preferences? 

Thank you.

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