This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to active/login to sophos central

I was trying to active my Sophos central account but for the last couple of hours the only thing I got is "oops something went wrong". I did try to log in to the webpage and it stops at the moment "please wait while we sign you in".

I have a specific email address and I would like to create a new one to get this service.
I did try on 2 different devices on 2 different networks.

This thread was automatically locked due to age.

0 Ben Lloyd over 3 years ago

Hi

I'm having a similar issue, but I just get a white screen
Cancel
Vote Up 0 Vote Down

Cancel
0 emmosophos over 3 years ago

Hello there,

Thank you for contacting the Sophos Community.

Does the issue is still happening or have you been able to create your new account?

If the issue persists, try clearing your cookies or accessing via incognito, if after this it persists let us know where are you located.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up 0 Vote Down

Cancel
0 Ben Lloyd over 3 years ago in reply to emmosophos

Hi

This is still an issue

Just says "please wait"

Located in New zealand
Cancel
Vote Up 0 Vote Down

Cancel
0 Ben Lloyd over 3 years ago in reply to Ben Lloyd

Finally got it resolved

Found an older email and it let me re register.

Looks like the process got stuck somewhere
Cancel
Vote Up 0 Vote Down

Cancel