Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 1 reply
  • Subscribers 20 subscribers
  • Views 4115 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SafeGuard Management Center: Logging on to the SafeGuard Management Center ask Key and Token Pin

M-ameen Ahmed Ahmed

Hi,

I tried to login in to Sophos Safeguard Management Console but i get a error . 

I imported the Kye and entered Password and Store password or token PIN. 
HOw can i get Store password or token Pin. Or how can i fix this problem because with other account we don't have this problem.

Best Regards

Ahmed



This thread was automatically locked due to age.
  • +1

    Hi There,

    Thank you for reaching us. This occurs if the Security Officer's certificate that was imported into the SafeGuard Certificate Store does not match with the Security Officer's certificate that is stored in the SafeGuard Database. You need to follow this documentation and confirm.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Unfiltered HTML