Discussions How do I get to support?

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How do I get to support?

Brian Woolley over 3 years ago

When I try to log on to support, I am diverted to a screen that says you need more information.

I am already registered and have been for years. I recently had a change of email and that seems to have thrown a spanner in the works.

Brian

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FormerMember over 3 years ago +1

Hi Brian, I would suggest reaching out to our customer care team once from the support portal ( https://support.sophos.com/support/ ) and they will be able to help with any of the account-related queries…

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0 FormerMember over 3 years ago

Hi Brian,

I would suggest reaching out to our customer care team once from the support portal (https://support.sophos.com/support/) and they will be able to help with any of the account-related queries.

Thanks,
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0 FormerMember over 3 years ago

Hi Brian,

I would suggest reaching out to our customer care team once from the support portal (https://support.sophos.com/support/) and they will be able to help with any of the account-related queries.

Thanks,
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0 Brian Woolley over 3 years ago in reply to FormerMember

Thanks for the suggestion. Unfortunately one of my problems is I can't log in to the Portal. I have resorted to the phone and am in the process of being looked after that way.
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