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macOS 11.3.1 Big Sur + Sophos Home 10.0.4a1 + Pulse Secure VPN 9.1.11 (8575) + Microsoft Remote Desktop 10.6.6 (1883) = Unusable Connection to Remote PC From Home.

Hi. I posted the following in another, inappropriate, discussion group earlier so am repeating here in what looks like the right place.

I am running MacOS 11.3.1 Big Sur with Sophos Home 10.0.4a1. I connect to work via Pulse Secure VPN 9.1.11 (8575) and login to my Window workstation using Microsoft Remote Desktop 10.6.6 (1883). What happens next is a super slow connection to the work PC, so slow that it is totally unusable.

The temp fix is to...

  • logout of Remote Desktop and disconnect from Pulse Secure
  • Delete Sophos Network Extension from Applications/Sophos
  • Allow the system to reinstall the Sophos Network Extension (which might require a reboot)
  • Block ("Don't Allow") the Sophos Network Extension's request to Add Proxy Configurations

The above will disable any Sophos web protection, but it allows me to connect with my remote PC so I can get work done.

I didn't have to go through all of this with MacOS 10 of course. Sophos, Pulse Secure and Remote Desktop all worked as expected. I thought I made a decent purchase at the time... now I'm not so sure.

Anyone else experiencing similar issues?

Anyone come up with a better fix?



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