Uninstalling Sophos from Mac when app removed by throwing it into the bin.

Hi,

I tried to uninstall Sophos by throwing the app into the bin, which was unsuccessful as the as I still get regular update notifications (pop-ups). How do I remove the remnants of the antivirus, please? These constant reminders are getting extremely irritating and I have to way to remove them.

Thanks!

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  • Hello,

    I have solution, you just need to follow this steps:

    • Use the Remove Sophos Endpoint tool
      1. Click the keys command + spacebar to open Spotlight.
      2. Type Remove Sophos.
        Note: If the tool exists or has not been moved to Trash, Spotlight will find it.
      3. Click enter to run the tool.
      Note: Sophos Anti-Virus cannot be uninstalled by dragging it from the Applications folder to the Trash.
    • Use the standalone Sophos anti-virus removal tool.
    • Use the terminal.
    • If you are prompted for a password,
      Type your macOS administrator password.
    • Enter the tamper protection password set in your policy.
    • If the uninstall still fails following the steps above, collect the SDU logs from the affected macOS then send it to Sophos Support.

    MyGiftCardSite

Reply
  • Hello,

    I have solution, you just need to follow this steps:

    • Use the Remove Sophos Endpoint tool
      1. Click the keys command + spacebar to open Spotlight.
      2. Type Remove Sophos.
        Note: If the tool exists or has not been moved to Trash, Spotlight will find it.
      3. Click enter to run the tool.
      Note: Sophos Anti-Virus cannot be uninstalled by dragging it from the Applications folder to the Trash.
    • Use the standalone Sophos anti-virus removal tool.
    • Use the terminal.
    • If you are prompted for a password,
      Type your macOS administrator password.
    • Enter the tamper protection password set in your policy.
    • If the uninstall still fails following the steps above, collect the SDU logs from the affected macOS then send it to Sophos Support.

    MyGiftCardSite

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