This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Weekly Emails Are Sent Unencrypted

FormerMember over 3 years ago

I receive weekly newsletters from various forums at Sophos. I've noticed the emails sent from Sophos are no longer encrypted as they always were in the past. Why are the emails sent unencrypted and is it something to do on my end or is it on Sophos end? Attached below is a screenshot of one of the emails.

Thank you for your time and help.

This thread was automatically locked due to age.

Top Replies

FormerMember over 3 years ago in reply to LuCar Toni +1

Hi LuCar Toni , We are following up with the internal team to get their feedback. I will update this thread once we have more detail. Thanks,

Parents

0 FormerMember over 3 years ago

Hi ,

Thank you for reaching out to the Community!

I checked internally, and it seems there was no change made to the system delivering these emails. This could be related to some changes on your end.

Thanks,
Cancel
Vote Up 0 Vote Down

Cancel
0 Prism over 3 years ago in reply to FormerMember

I can confirm this issue, Sophos Community emails are being sent unencrypted to gmail.

Even password reset emails are unencrypted.

If a post solves your question use the 'Verify Answer' button.

Ryzen 5600U + I226-V (KVM) v21 GA @ Home

Sophos ZTNA (KVM) @ Home
Cancel
Vote Up 0 Vote Down

Cancel
0 LuCar Toni over 3 years ago in reply to Prism

What does it mean "Unencrypted" in terms of Gmail?

Is it this? https://support.google.com/mail/answer/6330403?hl=en

Shouldnt this be the case for longer time?

FloSupport Could we look into this?

__________________________________________________________________________________________________________________
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 LuCar Toni over 3 years ago in reply to Prism

What does it mean "Unencrypted" in terms of Gmail?

Is it this? https://support.google.com/mail/answer/6330403?hl=en

Shouldnt this be the case for longer time?

FloSupport Could we look into this?

__________________________________________________________________________________________________________________
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 FormerMember over 3 years ago in reply to LuCar Toni

Hi LuCar Toni,

We are following up with the internal team to get their feedback. I will update this thread once we have more detail.

Thanks,
Cancel
Vote Up +1 Vote Down

Cancel