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Keyboard encryption encrypting other apps than browsers

ChristC

Good day,

 

I have been testing the beta version of Sophos and I have noticed a drawback, sometimes, when I start my computer, other apps get the keyboard encryption (steam, windows itself, online games, libreoffice, etc) and I need to log off and log back in in order to get it fixed.

 

Regards.



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  • I'm having the same problem as well, very annoying. If I try to save a PDF or something from the browser when I try to type a name for the file I get encrypted jibberish coming out, which means I need to then open the folder and rename each file after I download it.

    Is it possible to turn off just the encrypted keystroke thing, just until they fix this? Its really frustrating.

     

    I am on the the non-beta premium version

  • in reply to Bevan Mills

    You can disable it, but you will receive the occasional warning that some of your security features have been disabled. I leave it on because the warning are annoying and I just rename the files like you mentioned. If you do want to turn it off, the setting is buried in a weird spot. You can toggle it on/off by going to:

    Sophos Dashboard -> Protection Tab -> Web Tab -> Safe Online Banking -> Advanced Settings -> Protect against Keyloggers

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  • in reply to Bevan Mills

    You can disable it, but you will receive the occasional warning that some of your security features have been disabled. I leave it on because the warning are annoying and I just rename the files like you mentioned. If you do want to turn it off, the setting is buried in a weird spot. You can toggle it on/off by going to:

    Sophos Dashboard -> Protection Tab -> Web Tab -> Safe Online Banking -> Advanced Settings -> Protect against Keyloggers

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