Discussions SOPHOS Access Points Not Getting Synced to Sophos XG115 on Same Networkhaving license of 15 AP but only 10 are synced

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SOPHOS Access Points Not Getting Synced to Sophos XG115 on Same Networkhaving license of 15 AP but only 10 are synced

Abhinav Malasi over 5 years ago

I am facing issue of SOPHO Access Points out of 15 only 10 Access points are synced on same network.

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0 Christian Elias over 5 years ago

Hi,

There is any router between UTM and the AP?

If so you will have to create a route.

More information here:

https://community.sophos.com/kb/en-us/119131

If is all on same network, i went through this process to find out what was going wrong

https://community.sophos.com/products/unified-threat-management/f/wireless-security/56598/accesspoint-howto-troubleshoot-on-console

The procedure if helpfull, a few other times even i went through all that process nothing was working so i literally connected the APs under a Sophos RED and they were recognized instanly (sort of a bug)

PD:Make sure you put the Sophos RED is on the LAN zone and the "LAN" is added on the Global settings from Wireless Settings

Regards,

Chris
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0 Christian Elias over 5 years ago

Hi,

There is any router between UTM and the AP?

If so you will have to create a route.

More information here:

https://community.sophos.com/kb/en-us/119131

If is all on same network, i went through this process to find out what was going wrong

https://community.sophos.com/products/unified-threat-management/f/wireless-security/56598/accesspoint-howto-troubleshoot-on-console

The procedure if helpfull, a few other times even i went through all that process nothing was working so i literally connected the APs under a Sophos RED and they were recognized instanly (sort of a bug)

PD:Make sure you put the Sophos RED is on the LAN zone and the "LAN" is added on the Global settings from Wireless Settings

Regards,

Chris
Cancel
Vote Up 0 Vote Down

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