Sophos Support 101: Your Guide for Resolving Tech Support Issues

Sophos Support provides self-serve platforms and tools to help our customers and partners, including the Sophos Support Portal, Sophos Community, Product Documentation and Knowledgebase, Techvids, and Sophos Assistant. We provide an overview of each one.

Our mission is to assist our customers and partners in resolving their problems related to product installation, administration, and operation and helping them maintain a stable and secure environment.

Watch the full video here: https://techvids.sophos.com/share/watch/sHZVtU121So2KRHBfaxZRe

Related Links:

• Sophos Support Portal
• Support Portal Overview
  • For Customers
  • For Partners
• Sophos Systems Status 
• Sophos Community 
  • Getting Started with the Sophos Community: https://community.sophos.com/w/getting-started
  • Sophos Community & Product Forums: https://community.sophos.com/p/all-groups
• Sophos Techvids 
• Sophos Assistant
• How to Raise a Support Case
  • For Partner/Customer Care
  • For Technical Support
• Global Support Contact Numbers