Firewall not shown in ZTNA - Gateways

Hi Dirk,

If I understand correctly, you had deployed a firewall as a ZTNA gateway previously. Now after activating this evaluation, you see your older gateway config but the previously chosen firewall serial number is not present in the gateway config? OR, are you unable to create a new gateway with a firewall? 

I see my older gateway config, but the previously chosen firewall serial number is not present in the gateway config. If i create a new gateway from type "firewall" it is the same. Only the "other" firewall-serial number ...

I see my older gateway config, but the previously chosen firewall serial number is not present in the gateway config. If i create a new gateway from type "firewall" it is the same. Only the "other" firewall-serial number ...

Hi Dirk,

Is the firewall managed by firewall, not just registered? You can check the status on the Firewall management page. 

If yes, would it be possible to delete the older stale entry and add a new firewall gateway? 

I had to completely remove the firewalls from central.
After adding the firewalls again, i am able to use these firewall as ZTNA gateway again. :-(

Hi Dirk, Thanks for letting us know and glad its working now. We'll look into the reason behind this behaviour from our backend.