My gateway is not connecting

Hi,

is there any solution as I´m experiencing the same issue?

My ZNTA Gateway doens´t show up in Central/ I can´t approve (button is greyed out).

DNS is working with specified A-Record.

Cheers

Hi 

Check your ESIX deployment if you are using VMWare . The VM should have an ip 10.* showing on your console . Also check the ISO image is always connected . Follow these steps

1. Create your gateway in central 

2. Download your image 

3. Add the VM 

4. Attach the image

5. Before you start verify the ISO is attached

6. Start the VM . 

7. Give it 5 min and see if the ip that i mentioned is showing . if not check if your ESIX server has internet connectivity

8. Give an hour for the gateway to sync and approve button to be enabled

Hi,

thx for your reply. I doublechecked everything mentioned.

If it takes an our to sync seems that I only have to wait...

Hi,

thx for your reply. I doublechecked everything mentioned.

If it takes an our to sync seems that I only have to wait...