Sophos Web Filtering Appliance

Question

Hi all,

I have recently implemented a Sophos Virtual Web Filter appliance and I have few questions:

In the reporting, 'Top Users By Browse Time' is showing 18+hours browsing per day for some users, is there any way to make this more accurate as this is obviously not correct?

Report Exemptions allow me to exempt a category or an individual url from being included in a report, is there anyway to exempt ALL url’’’’s ending with the same domain e.g all of our servers are xxxxxxx.DOMAIN.LOCAL?

Also in report Exemptions I need to exclude the whole of our internal IP range, does anyone know how you would do this as it only seems to let me add 1 x IP address at a time.

I did ask these questions to Sophos Support but wanted to see if anyone here had any suggestions on any of these.

Thanks in advance.

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TomA · Accepted Answer

Hi chipsnham, No problem! Ah by the way, I just re-read the above post and I had missed a step.  See the EDIT above.   Good question regarding multiple elements.  We actually exclude certain elements from this report which are commonly loaded in the background, including advertising URLs.  So it shouldn't be a problem. In the worst case scanerio that a background element wasn't excluded from the report, it still wouldn't 'double' the browse time.  This is because every new HTTP request stops the clock on the last one.  So for your example of a bunch of sites all being loaded at once, we would only be counting the last HTTP request. Thanks, Ton. :37379