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Restore From Backup

Why dont you allow the customer to restore from a backup. Why does it have to be done by SOPHOS?

:1662


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  • Hi Kaleb,

    Restoring configuration from backup within the Admin UI is indeed a feature we plan to include in the Email Appliance in the future.  In the meantime, Sophos Support can assist you if you need to restore from a backup you've created.

    Out of interest, what are you most concerned about having to restore? Is it mostly around policies that you've changed and want to revert?

    Note that in a cluster of one or more appliances config data is automatically replicated, so in the event of a single appliance failing you would not lose your configuration.

    Regards,

    :1672
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  • Hi Kaleb,

    Restoring configuration from backup within the Admin UI is indeed a feature we plan to include in the Email Appliance in the future.  In the meantime, Sophos Support can assist you if you need to restore from a backup you've created.

    Out of interest, what are you most concerned about having to restore? Is it mostly around policies that you've changed and want to revert?

    Note that in a cluster of one or more appliances config data is automatically replicated, so in the event of a single appliance failing you would not lose your configuration.

    Regards,

    :1672
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