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Authorise Qurantine Items

Hi Friends,

I am new to Sophos and learning. I have installed Sophos UTM 9.2 software applicance and running version 9.201-23 with home user license.

As Sophos UTM featues End Point Protection, I have installed it on my laptop. Everything is up and working and very happy with SOPHOS.

Now, trouble i am having is, End Point Protection Qurantined one of my exe suspecting it as virus which i need to authorise but it doesn't give me option to authorise. Only option it shows under Perform Action is Clean there is no tab for me to authorise.

I have done research and found out that i need to be member of SophosAdministrator to gain full access but I am already member of SophosAdministrator and local admin.

I would really appreciate, if you guys can help me to fix this.

Thanks..

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0 satish over 10 years ago

Thank You, Christian I will put exception on that particular file as per your advise also I will raise thread on end user if i need any additional help. Have a good day.
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0 satish over 10 years ago

Thank You, Christian I will put exception on that particular file as per your advise also I will raise thread on end user if i need any additional help. Have a good day.
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