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Web Appliance - Download Types

We're actually doing some tests with the virtual web appliance (v3.9.4.1). My question is regarding download types; you can block/warn/allow file types, which is fine. But in this specific case, .msp files are being categorized as microsoft word (being allowed) instead of Windows Installer (being blocked). Is there a way to change the file type category of a specific extension?

Thanks.

:56430


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  • Hi Uncleben6667,

    The download type of a file is determined by inspecting the file by our scanning engine, and not based on extentions.  If you see a file that isn't identified correctly, we would like to get a sample of it so we can determine the problem.  I would suggest opening a support case with us so we can look at it and make any correction in our engine if needed.

    Petr.

    :56465
Reply
  • Hi Uncleben6667,

    The download type of a file is determined by inspecting the file by our scanning engine, and not based on extentions.  If you see a file that isn't identified correctly, we would like to get a sample of it so we can determine the problem.  I would suggest opening a support case with us so we can look at it and make any correction in our engine if needed.

    Petr.

    :56465
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