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pureMessage service wouldnt start

Roman_k

Hi

I have a problem where PureMessage service wouldnt start. 

I get few error messages in a event log:

event id 57, source: PureMessage, description:  Error code 0x800706BE in transport post categorization sink.

event id 58, source: PureMessage, description:Error code 0x800706BE in transport protocol sink.

and information event id 16 source: PureMessage, description: xchange store background scanning has stopped

I get few of these every minute (id 58 every few minutes)

It looks like the service keep trying to start

Thanks

:33987


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  • 0

    Hi Roman_K

    We see this sometimes when a scheduled task cant be created or executed. 

    See if the Task Scheduler service is enabled and started. 

    Once checked, create a scheduled task to open notepad.

    If it executes then we have to look elsewhere. 

    But if notepad doesnt open or there is a problem with the Task Scheduler service starting, that would be the first place to start.

    (Sometimes group policies may be configured to prevent Task Scheduler service from running)

    Once we know the above we can take it from there as to the next step.

    :)

    :34005
Reply
  • 0

    Hi Roman_K

    We see this sometimes when a scheduled task cant be created or executed. 

    See if the Task Scheduler service is enabled and started. 

    Once checked, create a scheduled task to open notepad.

    If it executes then we have to look elsewhere. 

    But if notepad doesnt open or there is a problem with the Task Scheduler service starting, that would be the first place to start.

    (Sometimes group policies may be configured to prevent Task Scheduler service from running)

    Once we know the above we can take it from there as to the next step.

    :)

    :34005
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