I'm using Lotus Domino 8.5.1 as an email program together with PureMessage but I can't make the block of senders option work for end users.
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How many servers are you running?
Did you modify the default policy? Is there still a section marked "Quarantine mail from blacklisted hosts and senders" referring to a list called blacklisted-senders-per-user?
Does the directory /opt/pmx/etc/blacklisted-senders-per-user have entries in it? Do the same entries exists on every server in your configuration?
Unfortunately there are several points of failure with this particular issue.
How many servers are you running?
Did you modify the default policy? Is there still a section marked "Quarantine mail from blacklisted hosts and senders" referring to a list called blacklisted-senders-per-user?
Does the directory /opt/pmx/etc/blacklisted-senders-per-user have entries in it? Do the same entries exists on every server in your configuration?
Unfortunately there are several points of failure with this particular issue.